All children traveling without an adult will be charged full adult fare. Child PolicyĬustomers may choose to allow a minor child, under the age of 18, to travel with the Salt Lake Express unsupervised. If you still cannot find the information you’re looking for, feel free to call us for more information: (800)-356-9796. Policiesīelow is a list of all of our policies. Carriers are stowed with luggage (Back of van, in trailer, or cargo area on the bus). Please call us at 1-80 if there are any problems.Animals must be in a hard carrier and remain in the carrier at all times while on the shuttle. Mountain States Express does not have representatives on site at any of its pick up locations or airports. Mountain States Express reserves the right to refuse service to anyone. Any expenses arising from a delayed departure or arrival times, including missed flights and/or travel connections are the sole responsibility of the passenger. We are not responsible for delays due to weather, road/traffic conditions, road closures, mechanical failure or conditions beyond our control. Please have correct change for payment.ĭelays: We make our best effort to get passengers to their destinations at the scheduled arrival time. ![]() You may hold the reservation with a credit card by calling the office directly and then pay the driver cash. Payment: Seats are not guaranteed until they are paid in full. Changes made within 48 hours of travel will result in $10 change fee. ![]() Cancellation: Tickets are non-refundable within 48 hours of travel time.
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